Delivery – TURBOMOCNI Online Store
1. Shipping Methods
The TURBOMOCNI store offers several convenient delivery options within Poland and abroad.
1.1. Deliveries within Poland
📦 InPost Kurier – fast courier delivery to the specified address.
📦 InPost Paczkomaty 24/7 – convenient collection option at a selected parcel locker.
📦 DPD Courier – express delivery within Poland.
1.2. International shipments
🌍 DHL International – fast and safe international delivery. The cost and delivery time depend on the destination country and are calculated individually when placing the order.
2. Order processing time
⏳ Standard order processing time is up to 48 business hours (from receipt of payment or selection of the "cash on delivery" option).
⏳ Some orders may require a longer processing time – in such cases the Customer is always informed of the delay by e-mail or telephone.
⏳ Delivery time depends on the selected courier company:
- InPost Courier – 1-2 business days,
- InPost Parcel Lockers – 1-2 business days,
- DPD Courier – 1-2 business days,
- DHL International – depending on destination country (usually 3-7 business days).
Please note! Delivery times may be longer due to holiday periods, heavy courier workloads or unforeseen circumstances.
3. Shipping costs
💰 Shipping costs are visible in the order basket and depend on the chosen shipping method and the weight of the package.
💰 For international orders, shipping costs are determined individually and are visible before finalizing your purchase.
💰 Courier shipping within Poland is usually:
- InPost Courier – from PLN 18,
- InPost Parcel Lockers – from PLN 14,
- DPD Courier – from PLN 25,
- DHL International – calculated based on destination country.
📦 Free shipping – for orders over a certain amount (if the store offers such a promotion).
4. Tracking of shipments
Each shipment receives a tracking number , which is sent to the Customer by e-mail after the package has been sent. It can be used to check the status of the order on the website of the selected courier company.
🔍 Track your shipment:
📌 InPost Courier and Parcel Lockers
📌 DPD Courier
📌 DHL International
5. Additional information
✅ Personal collection – available in stationary stores.
✅ Change of delivery address - possible before the order is shipped. In such a case, please contact the Store as soon as possible.
✅ Parcels damaged during transport – if the parcel arrives damaged, the Customer should write a damage report in the presence of the courier and report the matter to the Store.
6. Contact regarding delivery
📧 E-mail: kontakt@turbomocni.pl
📍 Address: Słoneczny Stok 2, 83-330 Pępowo
🌐 Website: www.turbomocni.pl
If you have any questions about delivery, please contact us - we'll be happy to help! 🚗💨